Center of Excellence

Our unique Center of Excellence includes Utility Operations and Policy specialties to provide water quality professionals and government officials an experienced and focused team of experts, research and best practices that they can rely on to keep them compliant with evolving regulations.

Meet Our Experts

120Water’s two Center of Excellence specialities—Utility Operations and Policy—are designed to serve our clients and water professionals by advising on all aspects of drinking water or wastewater programs to help ensure they’re designed to protect public health and build public trust.

Erica Walker


Erica is the director of environmental policy & programs at 120Water. Walker joined 120Water in late 2018 from Indiana Finance Authority, where she managed a statewide drinking water lead sampling program for public schools. She also has worked for the Water Quality Research Program for the city of Bloomington, Ind. and in the Air, Pesticides, Toxins Management Division of the US Environment Protection Agency. She holds Master’s degrees in Environmental Science and Public Affairs from Indiana University.

Tom Bruns

Utility Operations

Tom joined 120Water as vice president of business development. In this role, he identifies and helps build new technology solutions in the water utility sector as it faces expanded regulatory requirements. Bruns has more than 45 years of experience in the water and wastewater field, most recently serving as the president of Aqua Indiana, a part of Aqua America (“WTR”), the nation’s second largest publicly traded water utility. Prior to his tenure with Aqua, Bruns served as vice president of business development for Indianapolis Water Company from 1989 to 2002, and deputy director of the Indiana Department of Natural Resources in the late 1980s.

How We Are Changing the Industry

At the end of the day, our goal is to make it as easy as possible for our customers to deliver on the promise of safe, clean water. That means bringing a full, turnkey solution to the table that includes everything they need to fulfill their important missing of protecting public health.

Industry Experts

Our team has direct experience in the water sector, and their combined decades of knowledge ensure that they’re able to offer advice and insight on water quality issues from every angle.

Ongoing Research

We make it a point to understand every nuance of water quality programs, from the science to the regulations to the challenges facing your teams. Our team dives deep so that we can help you understand and execute.

Proven Best Practices

Our experts have executed countless water programs at both large and small organizations. We understand how to design, launch, and expand programs to help you achieve ongoing success.

Ready to learn more about 120Water?

Schedule a 1:1 consultation with our team so we can learn more about your safe drinking water or wastewater programs and discover how we can help.