As an existing customer for Lead and Copper Rule compliance sampling, Del-Co Water Company in Delaware, OH, understood the value and support 120Water could bring to their team. When the Lead and Copper Rule Revisions (LCRR) were finalized in December 2021 and mandated a complete inventory of both public and private-side service lines, Del-Co recognized the challenge ahead of them. The team at Del-Co estimated between 52,000-53,000 private side lines in their service area and the data was not organized to help inform their inventory.

Del-Co turned to 120Water for a more efficient and effective solution to their data challenge and found overwhelming success. By utilizing 120Water, in under one month, Del-Co was able to:

• Process, standardize and organize data from 52,629 as-built records
• Develop an aggregate view of customer-owned service lines
• Identify 75% of unknown service line materials on the private side
• Prioritize their verification efforts to the 25% still unknown
• Identify and compile data on other non-service line assets

Partnering with 120Water saved Del-Co Water Company significant time and resources in their comprehensive inventory development efforts, allowing their team to focus on other valuable water quality tasks and initiatives. The data transcription work led by 120Water also positioned Del-Co for success in applying for necessary funding that will support their ongoing verification and lead service line replacement programs.