Customer Stories

Newark Sets the Standard for Community Engagement

The City of Newark, NJ initiated a Lead Service Line Replacement program in 2018 as part of its efforts to provide clean, safe, and reliable drinking water for all residents. One of the biggest challenges faced by the city is engaging residents as the project gets underway. With a large transient population of renters, it can be hard to get residents and landlords to fully engage in a drinking water program. Not only can a lack of understanding on the part of the public jeopardize their health, it also makes it difficult for Newark to collect information needed to validate their LSLR program.