guides & ebooks
March 4, 2024

Public Engagement Communications Lookbook

Communications

Lead & Copper Rule

LSL Inventory

Sampling

Data Management & Reporting

Company News

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Effective communication between water utilities and customers is paramount in an era where connectivity defines our daily lives. The EPA's Lead and Copper Rule Revisions and Improvement mandate communication components, including notifications, an online map, education materials, and engagement with your customers through inventory building and sampling.

Discover how these interactions enhance customer satisfaction and enable individuals to make informed decisions about their drinking water. Water utilities can establish trust with their communities by promoting a culture of awareness, transparency, and education.

This look book dives into communication best practices and how 120Water can help with communication needs. It also explores the pivotal role of transparent, timely, and engaging communication in fostering a resilient partnership.

Download the Public Engagement and Communications Look Book by filling out the form on this page today!

Insights, resources, and tips for water operators

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guides & ebooks

Find My Verification Strategy Quiz

Answer 5 quick questions to see which verification approach is best for your system.

Not sure where to start? Answer 5 quick questions to help identify which verification approach may be the best fit for your system.

Take the quiz below to get your personalized recommendation!

guides & ebooks

Take the LCRI Challenge Quiz

Test your understanding of inventory strategy under LCRI guidance.

Test your understanding of inventory strategy under LCRI guidance! The LCRI Challenge Quiz is your chance to prove your knowledge and learn something new along the way.

Take the quiz below!

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guides & ebooks

Service Line Verification Guidebook

A practical guide to service line verification methods to better inform your verification strategy.

When verifying unknown service lines, no single method works for every situation. Each option balances cost, accuracy, time, and customer impact. While excavation may be the first method that comes to mind, many utilities can verify service lines without digging and reserve more invasive methods only when needed.

This guide walks through common verification options and considers the pros and cons for each method to better inform your verification strategy.

Download the guidebook by filling out the form on this page today!

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No matter what new challenge comes your way.

Even with a tight budget and limited resources.

No matter what new regulation gets passed next.

Without having to sift through endless spreadsheets.

No matter how much data you have to collect and report.

Without ever risking noncompliance.

No matter what new challenge comes your way.

Even with a tight budget and limited resources.

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