Webinars

[Replay] Revised Lead & Copper Rule: How to Build a Comprehensive Adoption Plan

Webinar attendees learned how they can use outreach plans to gain the customer trust and participation necessary to achieve compliance under the finalized Lead and Copper Rule revisions.

October 28th, 2020 | 1pm EST

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Complimentary Webinar:
October 28th, 1pm EST

In preparation to capitalize on the momentum of the Lead and Copper Rule revisions, webinar attendees learned when and how they can use communication tactics to gain the customer trust and participation necessary to achieve compliance under the finalized Lead and Copper Rule revisions.

Key takeaways included:

  • The impact of the revised LCR on operations and customer communication.
  • Tactics to strengthen relationships and build trust with customers.
  • Real-world examples showcasing effective communication strategies.