ZIONSVILLE, Ind., Oct. 10, 2025 — The challenges in water continue to grow. Regulations are evolving, infrastructure is aging, and communities expect more transparency than ever before. Meeting them takes more than technology alone. That’s why 120Water is bringing together trusted leaders who know the industry inside and out — operators, innovators and ecosystem builders — united around one goal: building the platform that makes water work for everyone.

Proven Product Leadership to Drive the Next Phase of Innovation

Mitchell Hensley has been promoted to senior vice president of product management and strategy. With a successful track record of scaling platforms at Amazon and Xylem, Hensley has built products used by millions worldwide. Now he’s applying that expertise to 120Water’s SaaS roadmap, leading the next phase of innovation as the company expands beyond compliance support into a comprehensive water quality management platform.

“The water industry is ready for technology that not only helps utilities meet today’s compliance challenges but also prepares them for the future,” said Hensley. “We’ve got a huge opportunity to set a new standard for water quality management, simplifying how utilities meet requirements no matter how much they evolve over time.”

An Operator’s Perspective, Built Into the Platform

For Josh Hawley, the new director of water utility services, the work is personal. A certified water operator and recipient of the Indiana Rural Water Operator of the Year award, Hawley spent years running rural water systems before turning his focus to helping utilities modernize. At 120Water, he’s bringing that frontline perspective into the platform, helping to build tools shaped by those who’ve done the job and understand its challenges best.

“As a water operator, I know firsthand how demanding and overwhelming compliance can be,” said Hawley. “At 120Water, I’m excited to help shape tools that don’t just check the compliance box but truly make life easier for the people keeping water systems running.”

Partnerships to Shape the Future of Water Quality

Collaboration has always been critical to solving water’s biggest challenges. As the new director of partnerships, Dan Harris will strategically expand 120Water’s partner programs and strengthen the ecosystem around its platform. Drawing on years of partnership strategy and ecosystem development experience at Xylem, Harris will focus on building strategic and technical alliances and integrations that accelerate progress across the industry.

“Aging infrastructure, regulatory compliance, funding gaps and workforce constraints continue to challenge utilities across the country,” said Harris. “Solving those problems will require collaboration. At 120Water, I’m eager to build partnerships that connect people, technology and ideas — and ultimately improve the way we manage water quality across the industry.”

Casey Myers, CEO of 120Water, said the appointments reinforce the company’s commitment to accelerate its mission to deliver solutions that truly make water work for everyone.

“Our customers face complex challenges every day, from keeping up with new regulations to modernizing infrastructure to earning public trust,” said Myers. “By adding leaders with deep water operator experience, proven product innovation and a strong record of building industry relationships, we’re expanding our capabilities and delivering even more tangible value.”

These additions build on 120Water’s momentum following its $43 million growth investment and recent launch of the PWS Insights platform. With strengthened expertise across operations, product and partnerships, 120Water is positioned to meet growing industry demands with even greater impact.

About 120Water

120Water is the only digital water quality management platform that makes it easy for state agencies and water systems to work together to achieve regulatory compliance. With a purpose-built solution that unifies your data and simplifies everything from sampling to community communication and public transparency, you can make water work for everyone. 120Water’s platform is used by more than 7,000 utilities tracking more than 15 million service lines. Government agencies partnering with 120Water to protect public health and make water work for their communities include the City of Newark, the City of Providence, the City of Buffalo and Chicago Public Schools. To learn more, visit 120Water.com.